911 Call Taker
When a frantic parent calls 911 asking for help for their child that is not breathing … or, a robbery victim needs a officer and medical assistance ... it's the 911 Call Taker who its the first person the public speaks to. As a SJPD call taker, you obtain details of the incident and provide a compassionate, caring voice while help is en route.
If you are an empathic, quick-thinking person with a desire to help people and the ability to keep things in perspective, being a 911 Call Taker is the career for you. As Police Communications Manager, Joey McDonald, comments, “The job is so much more than ‘answering a phone.’” You are the first responder, working with modern computerized systems and a team dedicated to supporting each other. The flexible schedule accommodates your lifestyle needs, whether you have a family, go to school, or participate in organized activities.
Salary Range: $58,697.60 - $71,323.20
Make your SJPD career a reality
The 911 Call Taker application period varies and is set by the City of San José. Visit the CityJobs site for the City of San Jose and do a search on “911 Call Taker” or “SJPD Communications.”